DI LA TUA

FEEDBACK

DI LA TUA

This section is for existing clients of ZONZINI s.r.l. stair-climbing hand trucks.

Dear customer,

We thank you for having chosen us. Here in ZONZINI customers are a fundamental resource and, as such, we feel that it is only by listening to your feedback that we can be sure we have done our job properly
Our main goal is to supply stair-climbing systems compatible with the users’ real requirements. For this reason we would like to have your opinion on the stair-climbing hand truck you have bought.

Enter your invoicing data: (all fields are obligatory)

Fields marked with the * are required

Company name *

Name and Surname *

Address *

Postcode *

Town *

Province/District *

Landline Tel. for *

Email *

Have you had any experience with other electronic models before buying the ZONZINI stair-climbing hand truck? *

Mark

Model

Which of the following items do you transport on stairs? *

Other (please specify)

Which of our products have you purchased? *

Please give a mark from 1 to 10 to express your degree of satisfaction with the purchased stair-climbing hand truck *

How many times a week do you use it? *

Do you feel your stair-climbing hand truck is reliable and safe? *

How do you judge the quality/price ratio of the purchased stair-climbing truck? *

Do you think the purchased stair-climber is practical and easy to use? *

Do you feel it saves you time? *

Do you feel it saves you effort? *

Do you feel it is practical to use on landings? *

Do you feel it is heavy and cumbersome? *

Do you feel the quality of the structure and mechanical part is high? *

Did you have any problems learning how to use it? *

Considering the benefits and the problems had, would you purchase your stair-climbing hand truck again? *

Do response times satisfy your requirements? *

Are you satisfied with the ability to solve any problems you came up against? *

Are you satisfied with the after-sales service received? *

Are you satisfied with the pre-sales service received? *

Are you satisfied with the packaging used to deliver the stair-climbing system? *

If you’d like to give us a more detailed opinion or make any suggestions, please write below: (facultative)

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